1. Preamble and Definitions
1.1. This site is owned, managed and operated by ‘Wiinnova Software Labs Private Limited’ (hereinafter referred to as “We, “Us”, “Our , “Company”). At www.goodhouz.com hereinafter referred to as “Website”), We want to make the experience online satisfying and safe. We respect the privacy of each and every person and are committed to protecting personal information of the Users.
2. Acceptance of terms
3. What is collected
3.1. We may collect information about the User during registration, such as name, email id, Social account details including profile photo (if available), Apartment details and Builder reviews. This process will allow the User to manage his/her profile and/or account and use all the services provided by the Website.
3.2. Online access to the User’s profile is protected with a password, which the User selects. We strongly recommend that You do not disclose Your password to anyone. The User will be solely responsible for all activities that occur under the User’s profile.
3.3. The registration process requires information including but not limited to the User’s email id, username and password. Users can upload a photograph and other information at their discretion. This is subject to change at Our discretion as We may require You to provide Us further information that We deem necessary in order to provide improved and efficient services.
3.4. The Website shall access the User’s information stored on a social networking site if the User creates a Goodhouz account using login details of that social networking site and grants permission to the Website to do so. The User can publish or share any content generated by them on the Website through their social networking site. The Website shall not be liable for any breach in the policies of any other websites or applications due to such publishing or sharing of content by the User.
4. Use of information
4.1. The Website uses any information voluntarily given by the Users to enhance their experience, to provide interactive elements on the Website or to better prepare future content based on the interests of the Users.
4.2. The Website will not disclose any information about any individual User except to comply with applicable laws or valid legal processes or to protect the personal safety of the Users or of the general public.
4.4. The Website will store User’s location data (from GPS as well as beacons) as generated through the use of the Website. Anonymised aggregated location data may be used to improve the services provided by the Website. Individual non-anonymised location data will never be shared with any third party, except as provided in Clause 4.2.
5. Sharing of Your information
Note: This list of usage and sharing of information is NOT EXCLUSIVE, but includes the possible areas of the same. We reserve all rights to extend this list as and when required.
5.1. For services: The Website shall use the User’s information to tailor the services provided by the Website to suit the User’s needs. We may also share such information with Our employees, associates or any third party who is involved in the process of providing the said services.
5.2. The Website will not disclose any information about any individual User to any third party, except as is provided in Clauses 4.2 and 5.1.
5.3. In the event that the User has chosen to use third party websites or applications such as Facebook, Google etc. as a medium of access, certain information may be disclosed to such third party websites or applications to ensure that the Website is fully functional. This information will only be disclosed upon the written consent of the User.
5.4. As Required By Law: We will share User information when required to do so by laws, regulations, rules, bye-laws or any statute of India and in particular, the State of Kerala, to protect property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop any activity We may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
The Website will use the email address specified by the User, when they create an account to send all correspondence related to the services offered on the Website. We will not share Your personal information and email address to any third parties for use in any unsolicited communication (including unsolicited correspondence such as letters, phone calls, or emails).
7. Child Supervision
This Website is intended for persons who are above the age of 13 years. If a parent or guardian becomes aware that his or her child has provided Us with personal information without their consent, he or she should contact Us as per Clause 18. If We become aware that a child under 13 years is accessing Our Website, We will disable such account and delete all data associated with the said account.
8. Disclaimer and exclusion of warranties
8.1. NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED TO BE 100 % SECURE. WHILE WE STRIVE TO PROTECT THE USER’S PERSONAL INFORMATION FROM UNAUTHORIZED ACCESS, USE OR DISCLOSURE, WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION THE USER TRANSMITS ON THE WEBSITE.
8.2. ANY INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY EMPLOYEES/AGENTS/CONTRACTORS OF THE WEBSITE AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE THE USER PLACES ON SUCH INFORMATION IS THEREFORE STRICTLY AT THE USER’S OWN RISK.
8.3. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS WEBSITE.
8.4. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THE WEBSITE WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO USER, COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
8.5. REASONABLE EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, WE TAKE NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.
8.6. WHILE REASONABLE CARE IS TAKEN TO ENSURE SECURITY AND SAFETY OF THE USER’S INFORMATION, GIVEN THE NATURE OF INTERNET MEDIUM AND ITS INHERENT VULNERABILITIES, WE DO NOT GUARANTEE ABSOLUTE AND COMPLETE SECURITY.
9. Information security
9.2. The Website is operated via secure data networks protected by standard firewall and password protection systems.
9.3. The Website does not sell or rent out the User’s personal information to third parties.
9.4. Our security and privacy policies are periodically revived and enhanced as necessary and only authorized individuals have access to the information provided by Our customers.
10. Rights of User
10.1. We value the User’s privacy and will reasonably endeavor to protect all the User information. The Website keeps a record of the activities of each User in order to give the User complete and comprehensive care.
10.2. The Users have the right to amend and modify any information provided by them, which the Website maintains.
11. Cookies, pixels and similar technologies
12. Publicly available information
The information relating to the User Profile information and activities of the User on the Website that are made publicly available by the User may be made publically available and visible to any other third party while accessing the Website. Such information is searchable through public search engines and will be visible to all third parties.
13. Log Data
Our servers automatically record information (“Log Data”) created by Your use of Our Website. Log Data may include information such as Your IP address, browser type, operating system, the referring web page, pages visited, location, Your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data whenever You interact with Our Website. We use the Log Data to monitor and analyze use of Our Website for technical administration in order to measure, customize, and improve Our services for the Users.
We recommend Users not to disclose any sensitive information on the Website. We shall make Our best endeavors to keep Our Website safe and secure to avoid any phishing scams. We do not and will not, at any time, request Your credit card information, Your login password, national identification number or any other personal information except as is required during the registration process. You have a responsibility to report any phishing links appearing on the Website by contacting Us as per Clause 18.
15. Changes and modifications
We reserve the right, at any time, to modify, alter, or update the terms and conditions of this Agreement without prior notice. Modifications shall become effective immediately upon being posted on the Website. The User’s continued use of the Website after such amendments are posted constitutes an acknowledgment and acceptance of the Agreement and its modifications.
16. Survival of policy
17. General terms
17.1. The terms and conditions as recorded in the Terms of Service shall be deemed to be a part hereof and incorporated herein by reference and shall be wholly and mutually accepted by the User.
18. Contact us
The Users can use the “Contact Us” section on the Website or email us at email@example.com for any help, questions and concerns in the use of or technical problems occurring in the Website.